Terms & Conditions

Last updated: June 27, 2026

By visiting Boutique Pastiche or placing an order, you agree to these terms. Please read them before using the site or making a purchase.

Eligibility and order authority

By placing an order, you confirm that you have the legal authority to make the purchase, provide payment and shipping information, and agree to these terms.

About our products

Boutique Pastiche sells vintage, pre-owned, and unique items, including clothing, accessories, books, home goods, decor, and seasonal finds.

Many items are vintage or pre-owned. They may show age, previous use, storage wear, or handling marks. Boutique Pastiche describes items clearly and photographs notable details, including visible flaws when found.

Gift cards and digital products

Boutique Pastiche does not currently sell gift cards or digital products unless a listing states otherwise. If Boutique Pastiche offers them later, the listing or checkout page may include additional terms.

Product descriptions and photos

Boutique Pastiche works to provide accurate descriptions, measurements, condition notes, colors, materials, and photos. Screen settings, lighting, and device displays can make colors appear different from the item in person.

Measurements are approximate and may vary based on how an item is measured. For clothing, review the photos, measurements, and item details before purchasing.

Availability

Most Boutique Pastiche items are one-of-a-kind or limited quantity. Placing an item in your cart does not reserve it. Checkout must be completed before availability is confirmed.

Boutique Pastiche may cancel and refund an order if an item becomes unavailable, was listed in error, or cannot be fulfilled.

Order refusal and cancellation

Boutique Pastiche may refuse or cancel an order involving suspected fraud, payment problems, abusive behavior, incorrect customer information, inventory errors, shipping restrictions, or activity that interferes with the shop or website.

If Boutique Pastiche cancels a paid order before shipment, Boutique Pastiche will issue a refund for the canceled order.

Pricing and errors

Boutique Pastiche works to keep prices, shipping costs, and product information accurate. If a listing contains an obvious error, including a pricing, availability, or shipping mistake, Boutique Pastiche may correct the error, cancel the order, and issue a refund if needed.

Promotions and discount codes

Discount codes, promotions, and special offers may have expiration dates, exclusions, minimum purchase requirements, or other limits. Boutique Pastiche may change or end a promotion at any time unless the offer states otherwise.

Orders and payment

Orders must be paid in full at checkout. Trusted third-party payment providers process payments. Boutique Pastiche does not store full payment card details on this website.

Shipping

Boutique Pastiche usually processes orders within 1–2 business days unless a listing or notice says otherwise. Shipping times can vary by carrier service, destination, weather, holidays, or delays outside Boutique Pastiche’s control.

Boutique Pastiche packs items with care and may reuse clean shipping materials when appropriate. Review the Shipping Policy or Customer Service page for processing times, combined shipping, damaged packages, and delivery issues.

International orders and customs

If Boutique Pastiche offers international shipping, buyers are responsible for customs duties, import taxes, brokerage fees, and any other charges required by the destination country. International delivery times may vary due to carrier service, customs processing, and local delivery conditions.

Returns and refunds

Returns and refunds follow the posted Returns & Refunds Policy. Returned items must come back in the same condition they were sent, unless the policy or applicable buyer protections say otherwise.

Review the return policy before placing an order.

Damaged or lost packages

If an item arrives damaged, contact Boutique Pastiche as soon as possible. Include photos of the item, packaging, shipping label, and visible damage. These photos help document the issue and support any carrier claim.

If tracking shows a package as delivered but you have not received it, contact Boutique Pastiche so the shipment can be investigated with the carrier. Delivery scans are controlled by the shipping carrier, and outcomes may depend on carrier records.

User accounts

If the website allows customer accounts, you are responsible for keeping your login information secure and for activity under your account.

You agree to provide accurate information when placing an order or contacting Boutique Pastiche.

Website use

You agree not to misuse the website, interfere with site security, copy content for unauthorized commercial use, submit false information, or use the site in a way that could harm Boutique Pastiche or other visitors.

Intellectual property

Boutique Pastiche owns the website content, including text, photos, graphics, branding, logos, product descriptions, and page design, unless the site states otherwise or uses material with permission.

You may not copy, reproduce, distribute, or use Boutique Pastiche content for commercial purposes without written permission.

Links to other websites

The website may link to third-party websites, services, payment processors, shipping carriers, social media platforms, or other resources. Boutique Pastiche is not responsible for third-party content, policies, or practices.

Privacy

The Privacy Policy explains how Boutique Pastiche collects, uses, and protects personal information.

Limitation of liability

Boutique Pastiche is not responsible for indirect, incidental, or consequential damages related to use of the website, products, or services, except where prohibited by law.

Boutique Pastiche’s responsibility for an order-related issue is generally limited to the amount paid for the item or order in question, unless the law requires otherwise.

Changes to these terms

Boutique Pastiche may update these Terms & Conditions. Changes will appear on this page with an updated date. Continued use of the website after changes are posted means you accept the updated terms.

Governing law

These Terms & Conditions are governed by the laws of the Commonwealth of Virginia, except where another law applies.

Contact us

Questions about these Terms & Conditions can be sent through the Contact page.